Most distributors and manufacturers are familiar with DemandBridge, but so much is changing with the company.
In October 2017, DemandBridge announced the acquisition of e-Quantum, Inc.—a company known for its own Distributor Management System and eCommerce offerings, especially among small-to-midsize distributors. In January 2018, DemandBridge acquired Kramer-Smilko, Inc., another company known for Distributor Management solutions. With these additions, the new, independent company brings more than 90 years of combined experience within and beyond the print services industry and serves over 500 distributor customers.
BENEFITS YOU CAN EXPECT
Microsoft Azure cloud-based services
Grow and scale quickly
You’ll be able to select the tools and services your company needs. With our platform move to Azure, you’ll have the freedom to deploy wherever you want, using the applications and frameworks of your choice. This cloud solution will improve our performance (and yours), enable us to “onboard” new clients quickly, give you access to advanced business integration tools, and keep you on the leading edge of marketing services.
Marketing software-as-a-service approach
Customize tools to your needs in a flexible way
Technology should never be one-size-fits-all. Some clients need only marketing resource management, while others need tools for customer segmentation analytics, next-best-offer analysis, marketing campaign management, product lifecycle management and more. With our SaaS model, you can get all the data, applications and APIs you need in one place—or select only the ones appropriate for your business.
Data management capabilities
Transform and consolidate your data
It’s not enough to put ink on paper better than your competitors, because those competitors are also finding ways to gather and manage information. Savvy distributors are winning business by talking about improving processes, not just products, and they’re finding ways to turn customer data into action. With DemandBridge, you’ll help clients assess the effectiveness of their communication to create proper follow-up messages that elicit action, making you more responsive (and your clients more successful).
Advanced integration
Purchase modules as standalone offerings
We now offer our customers the ability to purchase modules as standalone offerings that can be integrated to competing eCommerce solutions, backend ERP systems, procurement platforms, and customer intranets. We’re not going to stop you from pleasing your customers (and making money in the process) if this is the most logical solution.
Improved reporting
Gain clearer transparency into orders and inventory
All customers, including ones that use DemandBridge strictly to manage their print and promo business, will gain access to better reporting functionality. Faster, easier access to standard and customized reports will help to inform your future decisions.
Upgraded sourcing technology
Improve margins and boost customer service levels
Managing requests from clients every day can be time-consuming. Our industry-specific, fully integrated system for supply chain management helps to drive down the cost of print orders. We empower your customer service personnel to organize, compare, bid, and manage jobs more effectively. This helps to ensure that your clients receive competitive pricing, each project is matched to the correct production equipment, and you have access to real-time job tracking.
Agile development
Continual advancements
Our platform development process includes updates and improvements every 3-6 weeks. New feature sets or major product releases are usually introduced twice a year. We have an advisory board to manage the strategic direction of our products to ensure we stay ahead of developing market demands, and our users contribute ideas and requests.
OUR LEADERSHIP TEAM
Dave Donaldson
President
Dave is a seasoned leader with a distinguished history of propelling organizations toward unparalleled success by cultivating high-performing teams and fostering a culture of innovation, accountability, and collaborative achievement. He is widely recognized for his exceptional proficiency in fostering customer satisfaction and product delivery excellence. Dave specializes in focusing on revitalizing complex business sectors and steering them toward sustainable growth and technological innovation. He is a resolute advocate of a customer-first approach, leveraging insights to tailor solutions that not only fulfill but surpass client expectations.
Amer Mallah
CHIEF TECHNOLOGY OFFICER
With 20+ years at DemandBridge, Amer has been a leader of engineering and development, along with short-and long-term architectural guidance for the company's operations and client services. Amer is responsible for the technical design, construction, and performance for all of the DemandBridge software products.
Michelle Bengermino
CHIEF PRODUCT OFFICER
Michelle has 20+ years of history with DemandBridge and has led the product vision, development, support, and delivery of our software products. She has contributed to the development of the DemandBridge DB Commerce product from its earliest stages through roles in feature design, development, support, implementation, and training.
Glenn Miller
CHIEF CUSTOMER OFFICER
Glenn Miller is an experienced leader of 35+ years in the Operations and Technology Sectors. His recent experience includes 9+ years as VP of Operations and VP of Business Solutions at American Solutions for Business and 1o years leading, selling, and marketing SaaS software solutions in the Telecommunications Order Management space. He also spent 17 years at the Fingerhut Corporation leading in the areas of Print Production, Supply Chain, Inventory, and Distribution Operations. Glenn is Chief Customer Officer at DemandBridge, where he leads the customer success division and professional services.